Director of Client Services

KeyMedia Solutions, a digital marketing firm, is comprised of intellectually curious individuals working together to solve real problems for our client partners through the application of online marketing. We believe that our integrity and family come first, show gratitude for all that we have been entrusted with, and that through continued personal and intellectual growth, we will provide better outcomes for those we serve.

Our company is seeking a Director of Client Services to lead our team. The ideal candidate should be a team player, possess a passion for delivering measurable results, a strong desire to mentor the next generation, and a minimum of five years of experience in online advertising.

Reporting to the CEO and serving as a member of the Leadership Team, this position’s primary responsibility is ensuring organizational effectiveness through quality service to our clients and the achievement of the firm’s growth objectives. The selected candidate will oversee our Account Services team while also working on business development and strategic planning.

 

JOB DUTIES INCLUDE:

  • Manages, mentors, and develops members of the team
  • Delivers strategic direction from the Leadership Team and works with the AS team on implementation
  • Monitors workload and assigns account service team members to agencies/clients/campaigns
  • New business development
  • Collaborating with vendor partners and clients
  • Providing thought leadership to the team and agency for new initiatives, services, and growth opportunities

 

A qualified candidate will be able to exhibit:

  • Analytical and decision-making capabilities
  • Ability to lead and motivate team members consistent with our company culture and values
  • Demonstrated ability to communicate in person, on the phone, or through written formats
  • Proven ability to develop a digital strategy and marketing plan
  • Ability to provide analysis of campaign results
  • Proficient with email, PowerPoint, and Word
  • Demonstrated ability to provide calm, confident leadership to clients, vendors, and within the team
  • Ability to project revenue and report key metrics in Leadership and Account Service meetings
  • Ability to collaborate with the leadership team to develop and execute a company plan, set goals, and envision “what happens after what comes next”
  • Completion of required certifications, including Google Analytics and IAB Digital Media Sales

 

KeyMedia Solutions is committed to our employees; we offer a generous benefits package that includes a 401K with the best matching program around, cash bonuses based on performance, generous paid time off and holiday schedules, flexible scheduling, and other perks associated with working for a small company.

References and past employment will be checked. Pay is dependent on experience.

To apply, email your resume to operations@keymedia.solutions today. The position will remain active until we find the candidate with the right combination of experience and cultural fit.