Digital Media & Analytics Team Leader

KeyMedia Solutions is hiring a Digital Media & Analytics Team Leader to guide the evolution of our Ad Operations function. This is a leadership role for someone who cares deeply about how work gets done—and who it serves. You’ll lead and coach our Ad Ops team, own quality and accountability across paid media execution, and play an active role on the leadership team as we scale services and refine how we deliver results for our clients.

About KeyMedia Solutions, LLC

KeyMedia Solutions combines advertising expertise and innovative problem solving to develop successful marketing strategies for businesses. Our marketing experts specialize in providing customized solutions to your online advertising and marketing challenges.

Description

A leadership role for those who care deeply about how work gets done—and who it serves.

KeyMedia Solutions is looking for a Digital Media & Analytics Team Leader to guide the evolution of our Ad Operations team. This role goes beyond managing campaigns—it’s about building strong teams, designing thoughtful processes, and creating a delivery model that supports both client success and sustainable team growth. If you’re motivated by developing people, raising the bar on quality, and shaping a better way of working, you’ll find meaningful opportunity here.

In this role, you will manage and coach a team of Digital Specialists, oversee day-to-day delivery, and serve as the quality and accountability owner for paid media execution. You will also participate in the Leadership team, helping align priorities, capacity, and processes to company goals, supporting account health and retention, and operationalizing new service offerings as the business evolves.

You’ll bring deep hands-on knowledge of digital advertising platforms, paired with people-management experience, communication and organizational skills. This role is ideal for someone who enjoys leading teams, improving processes, and ensuring work is done well and on time, while still staying close enough to the platforms to coach, review, and troubleshoot.

At KeyMedia Solutions, you’ll find a collaborative, values-driven culture with opportunities to grow as a leader while making a meaningful impact on both team performance and client success.

Join a Team Where Integrity, Family, and Growth Come First

We’re more than a digital media firm—we’re a trusted partner for our clients. We craft smart, integrated strategies that connect brands with their audiences through expert planning, buying, analysis, and reporting. Our culture is built on personal integrity, gratitude for the work we do, and a commitment to both personal and professional growth.

And we’re actively seeking a Digital Media & Analytics Team Manager to lead our exceptional Ad Ops team and continue the work of bringing structure, accountability, and consistency to how we deliver digital advertising services. This role plays a critical part in ensuring our team operates efficiently, meets deadlines, maintains high quality standards, and continues to grow in skill and confidence.

If you’re energized by leading people, solving operational challenges, and helping teams do their best work—this role is for you.

What you’ll do:

Lead and Manage the Ad Operations Team:

• Manage the day-to-day operations of the four-person Ad Ops team, ensuring work is completed accurately, on time, and aligned with client goals.
• Coach, mentor, and support Digital Specialists through regular feedback, performance check-ins, quarterly reviews, and clear expectations.
• Hold team members accountable for deadlines, quality standards, and professional growth.
• Coordinate onboarding and training for new team members.

Own Quality, Accountability and Delivery:

• Serve as the final quality checkpoint for Ad Ops work, catching issues before they reach clients.
• Assist with issue processing and monitor day-to-day workload distribution, task completion, and capacity to ensure sustainable team performance.
• Identify risks, delays, or gaps early and proactively communicate with leadership.
• Partner with Account Services to ensure smooth handoffs, clear communication, and aligned expectations.

Coach Technical Excellence:

• Maintain strong working knowledge of paid media platforms (search, social, display, video, programmatic) to effectively review work and troubleshoot issues.
• Provide guidance and feedback on campaign structure, optimization strategies, tracking, and reporting.
• Ensure the team follows established processes, standards, and best practices across platforms.

Improve Processes and Team Effectiveness:

• Drive operational improvements that reduce rework, improve turnaround time, and increase delivery consistency across accounts.
• Help refine and maintain SOPs, checklists, and quality standards.
• Support leadership initiatives related to efficiency, training, and performance improvement.

Service Development & Scaling:

• Lead development of new service offerings when identified (e.g., SmartSearch, SEO, Social Media Management), including workflow design, scope and deliverables, SOPs, and enablement.
• Operationalize new services by piloting delivery, training teams, defining quality standards, and building repeatable processes that scale.
• Continuously refine service delivery models to improve efficiency, performance, and client outcomes as goals shift.

Leadership & Operational Strategy

• Serve as Ad Ops representation on the leadership team, contributing to quarterly and annual planning, company priorities, and execution strategy.
• Translate business goals into operational plans (capacity, staffing, workflows, timelines) and communicate tradeoffs clearly.
•  Proactively identify delivery, resourcing, and platform risks that could impact revenue, client retention, or reputation—bringing solutions, not surprises.
• Partner with leadership and Account Services on at-risk accounts, creating recovery plans and ensuring high-confidence delivery.

What it takes to succeed:

• 5+ years of experience in digital advertising, with hands-on experience across paid search, paid social, and programmatic platforms.
• Proven people management experience, including coaching, feedback, and accountability.
• Strong understanding of Google Ads, Microsoft Ads, Meta Ads, and analytics platforms; programmatic experience strongly preferred.
• Ability to review and assess campaign work at a high level of detail without personally executing every task.
• Excellent communication skills—comfortable having direct, timely conversations with team members and leadership.
• Highly organized with the ability to manage multiple priorities, deadlines, and team needs.
• Analytical mindset with strong attention to detail and quality control.
• Adaptability and curiosity in a fast-changing digital landscape.

Certifications required (or obtained within the first 6 months):

• Google Analytics 4
• Google Ads (Search, Display, Video, Shopping)
• Google Tag Manager Masterclass for Beginners
• The Trade Desk: Programmatic 101
• The Trade Desk: Trading Essentials (Kokai)

Why you’ll love working here:

At KeyMedia Solutions, you’ll join a supportive, collaborative leadership team where your contributions matter and your growth is encouraged. We invest in ongoing education—for our team, our clients, and our community—so you can continue developing your skills and leadership capabilities.

Our Benefits Include:

• 401K with generous matching program
• Bonus opportunities
• Generous paid time off & holidays
• Health reimbursement for medical costs
• Company-paid short- and long-term disability insurance
• Flexible scheduling
• Personal and professional development plan
• A close-knit, values-driven company culture

Ready to make an impact?

If you’re passionate about leading teams, maintaining high standards, and building strong, sustainable operations—we’d love to meet you. Apply today with your resume and a brief introduction telling us why you’d be a great fit for KeyMedia Solutions.